“Probably the best level of certainty you can get!”
The client ‘self-services’ the check. You don’t do anything! Our integration means that the ID check can be triggered from an action on your Case Management System, or even an automatic action in your CMS.
We are the only provider who can use both the Apple and Android phone chip readers to read the data that is contained within the Passport chip. Biometric Passports have now been issued for the last ten years, meaning all current passports will contain the biometric chip.
The data held on the chip in the client’s passport is cryptographically signed by the passport agency. Consequently you are able to have full confidence that the data on there is accurate and can provide you with the highest level of identification.
InCase then asks the client to perform 2 random actions to make sure there is an actual person undertaking the facial recognition.
The very latest facial recognition software then compares the photos provided. Facial recognition software has been proven to be more accurate than human facial recognition.
The usual database checks are undertaken in addition to the facial recognition, document validation and NFC chip reading. This includes PEPs and International Sanctions.
Through the open banking regulations, we provide transactional history and account details from the client’s bank! No longer are you reliant on a copy of the clients bank statement to prove Proof of Funds considerations. Bank statements are extremely easy to alter, that’s why having the data come directly from the bank ensures the highest level of accuracy.
All of the above is then included in a report that is sent to the lawyer - all normally within a couple of seconds!
Developed by experienced legal professionals that understand your client needs.
Internally, the app has freed up the solicitors’ time without reducing the standards of work. This means the clients that cannot use the app do not have to wait as long for an appointment with us. Essentially, inCase has benefited all clients, not just those who own a smartphone...Patrick O’Hare – Managing Partner, Paschal O’Hare Solicitors
There are many benefits to the app, including improved efficiency internally and streamlined communication – but by far the biggest benefit is the enhancement to our customer service.Rachel Stow – MD, Thorneycroft Solicitors
Our main priority is to provide the best client experience throughout what can be a stressful time – buying or selling a house. This app does all that and more!Adam Cheal - MD, Fletcher Longstaff
Here at Sweeney Miller we understand that moving house can be an unnerving prospect and one of life’s more stressful experiences, so we take every step we can to ensure our clients are happy and informed throughout the process. inCase is the perfect solution taking our customer service to the next level.Paul Miller - Managing Partner, Sweeney Miller Law
Integration with our case management system was essential to avoid driving up operational costs within the firm. In fact, these have lowered, with the automated messages we are now able to send clients, updating them on their case within a split second.Sucheet Amin – MD, Aequitas Legal
I was reassured to hear the Apps features worked within the SRA guidelines for client conduct and I felt even more confident about its suitability when I found it was originally developed for a practice with similar beliefs to my own.Bruce Hatton – MD, Hattons Solicitors