Have recent and upcoming industry reforms affected your business model or future planning?
With further changes on the horizon, are you looking at ways to ensure your firm’s future health and development?
By organising and managing your client interactions, inCase could well be the answer.
Linking directly with your case management system (CMS), it organises all communication and documentation into the appropriate client file.
Thanks to automatic user updates, the platform reduces the frequency of unnecessary phone calls. Which means your work instantly becomes more profitable, while providing the very best experience for your clients.
Sucheet Amin – MD of award-winning personal injury firm, Aequitas Legal – conceived and created the inCase mobile app.
He realised he needed a better way to communicate with clients without detracting from the valuable time of busy lawyers. Evolving to its current status, inCase has received more accolades in the PI sector than any other similar platform. And because it was developed specifically for personal injury lawyers, it delivers both seamless communication and client satisfaction.
Every law firm that has adopted inCase has seen impressive upturns in their ratings and reviews by customer. In addition, case times have been reduced from start to finish, thanks to the improved efficiency enabled by inCase.
Internally, the app has freed up the solicitors’ time without reducing the standards of work. This means the clients that cannot use the app do not have to wait as long for an appointment with us. Essentially, inCase has benefited all clients, not just those who own a smartphone...Patrick O’Hare – Managing Partner, Paschal O’Hare Solicitors
There are many benefits to the app, including improved efficiency internally and streamlined communication – but by far the biggest benefit is the enhancement to our customer service.Rachel Stow – MD, Thorneycroft Solicitors
Our main priority is to provide the best client experience throughout what can be a stressful time – buying or selling a house. This app does all that and more!Adam Cheal - MD, Fletcher Longstaff
Here at Sweeney Miller we understand that moving house can be an unnerving prospect and one of life’s more stressful experiences, so we take every step we can to ensure our clients are happy and informed throughout the process. inCase is the perfect solution taking our customer service to the next level.Paul Miller - Managing Partner, Sweeney Miller Law
Integration with our case management system was essential to avoid driving up operational costs within the firm. In fact, these have lowered, with the automated messages we are now able to send clients, updating them on their case within a split second.Sucheet Amin – MD, Aequitas Legal
I was reassured to hear the Apps features worked within the SRA guidelines for client conduct and I felt even more confident about its suitability when I found it was originally developed for a practice with similar beliefs to my own.Bruce Hatton – MD, Hattons Solicitors