Posted October 9th, 2018 by inCase Web Team
Every firm that has used inCase since launch has seen an increase in customer satisfaction results.
If you’re not currently using inCase, we can help:
Below is an infographic our team of experts has put together showcasing what inCase has delivered for users since September 2017.
If you have any enquiries or to discuss inCase please call 0161 410 0800 to speak to a member of our team.
"There are many benefits to the app, including improved efficiency internally and streamlined communication – but by far the biggest benefit is the enhancement to our customer service."Rachel Stow – MD, Thorneycroft Solicitors
"Integration with our case management system was essential to avoid driving up operational costs within the firm. In fact, these have lowered, with the automated messages we're now able to send clients, updating them on their case within a split second."Sucheet Amin – MD, Aequitas Legal
"Internally, the app has freed up the solicitors’ time without reducing the standards of work. This means the clients that cannot use the app do not have to wait as long for an appointment with us. Essentially, inCase has benefited all clients, not just those who own a smartphone."Patrick O'Hare – Managing Partner, Paschal O’Hare Solicitors
"I was reassured to hear the App's features worked within the SRA guidelines for client conduct and I felt even more confident about its suitability when I found it was originally developed for a practice with similar beliefs to my own."Bruce Hatton – MD, Hattons Solicitors