Posted July 17th, 2018 by inCase Web Team
inCase has kept its amazing year going with the full support of the legal sector, being crowned the ‘Innovation of the Year’ and ‘Service Provider of the Year’ at the Modern Law Conveyancing Awards on the 12th July at a prestigious event at the Titanic Hotel in Liverpool.
In the Innovation category, inCase were found to have transformed the performance of their Conveyancing law firms with their ground-breaking product. Every legal practice that has ever used the inCase platform to communicate with their clients, has increased their customer service ratings.
Judges also decided that the company’s dedication to their law firms and the ongoing support they provide to lawyers all over the country, meant they stood out against the other very competitive shortlisted providers. A good example of this is that inCase has kept every one of their Conveyancing law firms that have used the platform – once you start seeing the huge benefits, you don’t know why you didn’t do it sooner!
Rob Hosier, Sales and Marketing Director at inCase stated:
“To win one award would have been a great achievement for our young company. However, to have received two is incredible and huge recognition for the inCase platform.
inCase really does transform the service that Conveyancers can provide to their clients and we make sure every firm gets the maximum benefit from the platform. Most of our Conveyancing Firms have chosen a branded version of inCase and the testimonials are showing the vast benefits that every lawyer can experience.”
To find out more about the revolutionary inCase platform, phone 0161 410 0800.
Internally, the app has freed up the solicitors’ time without reducing the standards of work. This means the clients that cannot use the app do not have to wait as long for an appointment with us. Essentially, inCase has benefited all clients, not just those who own a smartphone...Patrick O’Hare – Managing Partner, Paschal O’Hare Solicitors
There are many benefits to the app, including improved efficiency internally and streamlined communication – but by far the biggest benefit is the enhancement to our customer service.Rachel Stow – MD, Thorneycroft Solicitors
Our main priority is to provide the best client experience throughout what can be a stressful time – buying or selling a house. This app does all that and more!Adam Cheal - MD, Fletcher Longstaff
Here at Sweeney Miller we understand that moving house can be an unnerving prospect and one of life’s more stressful experiences, so we take every step we can to ensure our clients are happy and informed throughout the process. inCase is the perfect solution taking our customer service to the next level.Paul Miller - Managing Partner, Sweeney Miller Law
Integration with our case management system was essential to avoid driving up operational costs within the firm. In fact, these have lowered, with the automated messages we are now able to send clients, updating them on their case within a split second.Sucheet Amin – MD, Aequitas Legal
I was reassured to hear the Apps features worked within the SRA guidelines for client conduct and I felt even more confident about its suitability when I found it was originally developed for a practice with similar beliefs to my own.Bruce Hatton – MD, Hattons Solicitors