The award winning legal app, inCase™ has secured yet another law firm after impressing the management team at Thursfields Solicitors. The multi-disciplined firm who have seven offices across the Midlands decided inCase ™ was the perfect communication tool for their clients once it became clear that no other app in the legal sector could compete with the features inCase™ has to offer.
Thursfields Internal Operations Director, Julia Warrilow said “We have been looking for a product that would enable us to communicate with our clients in a quick, easy but efficient way for a while. We had researched a variety of products, but none came close to the inCase™ offering.
We felt that inCase™ provided the ideal tool for communicating with our increasingly technological savvy clients whilst also being able to provide our clients with the information they need in a safe and secure format, which was a critical requirement. The main selling point was having the ability for inCase™ to integrate into our existing SOS case management system, making it simple for the solicitors within the firm to send updates by way of PUSH notification direct to a client’s smart device. We are delighted to be partnering with Lavatech and using their market leading inCase™ app.”
Such Amin commented “Thursfields are a well-known and respected brand across the Midlands and we are delighted to be working with such a customer-focussed law firm. I am looking forward to working with Julia and the team at Thursfields and helping them achieve the vision of serving clients in the most effective way possible.”
Internally, the app has freed up the solicitors’ time without reducing the standards of work. This means the clients that cannot use the app do not have to wait as long for an appointment with us. Essentially, inCase has benefited all clients, not just those who own a smartphone...Patrick O’Hare – Managing Partner, Paschal O’Hare Solicitors
There are many benefits to the app, including improved efficiency internally and streamlined communication – but by far the biggest benefit is the enhancement to our customer service.Rachel Stow – MD, Thorneycroft Solicitors
Our main priority is to provide the best client experience throughout what can be a stressful time – buying or selling a house. This app does all that and more!Adam Cheal - MD, Fletcher Longstaff
Here at Sweeney Miller we understand that moving house can be an unnerving prospect and one of life’s more stressful experiences, so we take every step we can to ensure our clients are happy and informed throughout the process. inCase is the perfect solution taking our customer service to the next level.Paul Miller - Managing Partner, Sweeney Miller Law
Integration with our case management system was essential to avoid driving up operational costs within the firm. In fact, these have lowered, with the automated messages we are now able to send clients, updating them on their case within a split second.Sucheet Amin – MD, Aequitas Legal
I was reassured to hear the Apps features worked within the SRA guidelines for client conduct and I felt even more confident about its suitability when I found it was originally developed for a practice with similar beliefs to my own.Bruce Hatton – MD, Hattons Solicitors