Give your clients better visibility of case progression and remove obstacles.
Our standard app that comes with all the features you need to see huge improvements in client satisfaction and efficiency. Including electronic signatures, two-way messaging and document exchange. Semicustomisable process content and fully integrated with your existing Case Management System. You also get a great MI interface that helps you track Results, Login Times, Social Shares and App downloads.
We take your existing branding (logos and colours) and make the inCase app yours. A complementary solution that reflects your firm’s personality and awareness. We fully integrate with your CMS so your lawyers do not have to do a thing to gain the benefits of the inCase platform.
We have the expertise to create anything you want in a technological platform. From small process changes to large additional features, we can create your perfect client interface. Some of the additional features we have created for clients include:
The key to inCase’s success is because we fully integrate the platform with your Case Management System. We can bring your existing CMS into the modern world or supplement progressive systems with a platform that guarantees client interaction. It is the most cost-effective method for your firm to upgrade to the very latest technology that drives customer service. Our integration team will also make sure there is no day-to-day disruption during the integration period.
The foundations of inCase mean it can integrate with ALL of the major Case Management Systems. Our integration team are highly skilled and can also integrate with bespoke systems and third-party applications. The CMS providers that we have had experience with include:
And many more…
Internally, the app has freed up the solicitors’ time without reducing the standards of work. This means the clients that cannot use the app do not have to wait as long for an appointment with us. Essentially, inCase has benefited all clients, not just those who own a smartphone...Patrick O’Hare – Managing Partner, Paschal O’Hare Solicitors
There are many benefits to the app, including improved efficiency internally and streamlined communication – but by far the biggest benefit is the enhancement to our customer service.Rachel Stow – MD, Thorneycroft Solicitors
Our main priority is to provide the best client experience throughout what can be a stressful time – buying or selling a house. This app does all that and more!Adam Cheal - MD, Fletcher Longstaff
Here at Sweeney Miller we understand that moving house can be an unnerving prospect and one of life’s more stressful experiences, so we take every step we can to ensure our clients are happy and informed throughout the process. inCase is the perfect solution taking our customer service to the next level.Paul Miller - Managing Partner, Sweeney Miller Law
Integration with our case management system was essential to avoid driving up operational costs within the firm. In fact, these have lowered, with the automated messages we are now able to send clients, updating them on their case within a split second.Sucheet Amin – MD, Aequitas Legal
I was reassured to hear the Apps features worked within the SRA guidelines for client conduct and I felt even more confident about its suitability when I found it was originally developed for a practice with similar beliefs to my own.Bruce Hatton – MD, Hattons Solicitors