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App Features

24/7 help for your clients at the touch of a screen.

Their case in the palm of their hand.

Android and iOS apps that enable continual communication and collaboration with your clients.

Personal injury app

Our flagship product that set standards in client service and communication. Clients have control over case updates and benefit from the increased efficiency it provides for their lawyer.

Conveyancing app

Keeping clients continually informed during one of their most significant and stressful transactions. Any time updates for your clients, without having to rely on frequent lawyer contact.

Industrial disease app

Developed to to enhance the client experience during industrial disease cases. Also enables future-proof efficiencies in anticipation of fixed-fee cases.

 

App features

Clear client benefits that improve communication, build trust and reduce stress.

Send secure messages and documents

Your clients no longer need to wait for the post and you no longer need to worry about the security of email. Messages are instantaneously sent and received through the inCase app. Your message can carry just the same attachments you would place in an email or send through the post.

Electronic Signature

Your clients can securely sign any document you send them through inCase. Each electronic signature has EXACTLY the same legality as a wet signature. So why not speed up the process?

Push Notifications

Take back control of communication with your client. Instead of being reactive to clients, inCase lets you inform them of progress immediately, without doing anything more than the usual actions in your CMS – You are now one of the most proactive Lawyers in your sector!

Clients can send Photos and Documents directly to your CMS or Lawyer

Medical Reports, Pieces of Evidence, Property Guarantees or just Identification. All now sent within seconds of the request.

Securely Know Your Client

inCase sets up every new client securely from your CMS. There is no ability for third parties to set up new users, meaning you have full confidence in knowing you are communicating with your client.

Process Understanding

Clients now know exactly what the process is and where they are in that process thanks to inCase and the process steps that are visible to them. Clients feel informed and no longer have to keep calling for updates. The best bit is, because of the inCase integration, your lawyers do not have to do anything to achieve this higher-level service.

Client Feedback Measured

Clients are encouraged with inCase to provide feedback on the service they receive throughout their matter with you. This provides a unique way for your firm to manage client expectations. You take charge of client experience, no longer are you finding out at the end of a transaction how the client judges your service. This means you can alter clients service perception before it is too late.

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Our products

Developed by experienced legal professionals that understand your client needs.

Make customer service your competitive advantage.
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