With our customer services mobile app
we provide the technology, expertise and
efficiencies for Lawyers to provide the very
best in customer service.

Our mentality is as lawyers firstly, technology providers secondly.
Our unique back-ground means we understand the difficulties
and obstacles that lawyers face on a daily basis.

Along with the pressures and desires business owners hold in
running their firms.

What Is inCase

inCase is 50% client communication innovation
and 50% integration into your existing CMS.

Why use incase?

Why use incase?

Improve Client Satisfaction & Experience

  • Clients feel valued
  • Faster & higher levels of communication
  • Let your Clients feel informed throughout the process
  • Keep Your Client Updated 24/7

Increased Efficiency & reduced workload

  • Complete Integration
  • Reduce Client Calls
  • Reduces Timelines
  • Reduce Workload for Lawyers
  • Average forms & questionnaire completion is less than 48 hours

Improved Security

  • Protect against fraudulent activity & money laundering
  • More secure than email, calls & post
  • Client Identification through inCase
  • Safely provide bank account details
  • The ultimate data protection

Grow Your Business

  • Track behaviours and see Quality MI
  • Enhanced Marketing = More Clients
  • Scalable with continuous upgrades

Online Demo

What Is inCase

paschal ohare

“Internally, the app has freed up the solicitors’ time without reducing the standards of work. This means the clients that cannot use the app do not have to wait as long for an appointment with us. Essentially, inCase has benefited all clients, not just those who own a smartphone…”

Patrick O’Hare – Managing Partner, Paschal O’Hare Solicitors


“There are many benefits to the app, including improved efficiency internally and streamlined communication – but by far the biggest benefit is the enhancement to our customer service.”

Rachel Stow – MD, Thorneycroft Solicitors

Fletcher Longstaff

“Our main priority is to provide the best client experience throughout what can be a stressful time – buying or selling a house. This app does all that and more!”

Adam Cheal – MD, Fletcher Longstaff

Sweeney Miller Law

“Here at Sweeney Miller we understand that moving house can be an unnerving prospect and one of life’s more stressful experiences, so we take every step we can to ensure our clients are happy and informed throughout the process. inCase is the perfect solution taking our customer service to the next level.”

Paul Miller – Managing Partner, Sweeney Miller Law

Aequitas Legal

“Integration with our case management system was essential to avoid driving up operational costs within the firm. In fact, these have lowered, with the automated messages we are now able to send clients, updating them on their case within a split second.”

Sucheet Amin – MD, Aequitas Legal

Make customer service your competitive advantage.

Book a Demo

Our awards

8. Service Provider of the Year - Winner

Modern Law Conveyancing Awards 2022 - Highly Commended - Innovation of the Year

Best Business Enabler

Modern Claims Awards 2017


Modern Law Conveyancing Awards 2017 Shortlisted

Modern Law Conveyancing Awards 2017 Winner


MLA19 Best Use of Tech S

MLA19 Support Indstry

Service Provider

Innovation of the Year Winner

Modern Claims Awards 2016 UPDATE


CMA SHORTLISTED LOGOS 2017 claims innovator


Claims Innovation Awards 2014

New Media Winner

MCA Shortlisted Technology Initiative Of The Year

CIA 2016