Posted June 18th, 2020 by WilsonCooke
The inCase team is pleased to announce that we have secured private equity investment to support the growth of our app, which is set to disrupt the legal sector.
Inflexion Private Equity has supported a minority investment of £1.5 million in Lavatech Limited – developer of the inCase platform – which offers lawyers an innovative client communication channel and drives in-house efficiencies.
Launched in 2013, the app enables users to send secure documents and pictures, obtain electronic signatures and keep clients informed in the progress of cases. Our platform also offers an instant message facility and facial recognition security. We’re also the only provider to scan and verify clients’ passports via Apple and Android devices using ground-breaking NFC chip reading technology.
Targeted towards conveyancing and personal injury firms, in particular, the app is currently used by over 40 practices – a figure which is expected to double over the next 12 months.
CEO and Founder of Lavatech and the inCase platform, Sucheet Amin, is also the Senior Partner and Founder of award-winning PI firm Aequitas Legal and a former President of Manchester Law Society. Speaking of the investment deal, he said:
“As a lawyer myself, I’m acutely aware of how easily productivity can be hampered by legacy systems and processes as the demands of my clients consuming legal services evolved. After many years of feeling frustrated, I identified a genuine requirement to improve client satisfaction and reduce stress on all parties and I knew that technology was the solution.
“Apps such as inCase have the potential to disrupt the consumption of legal services and bring the sector up to date with other industries in terms of its use of tech. Users are already benefitting from quicker transaction times for clients and reduced workloads for lawyers. This investment will enable us to scale-up quickly and make trailblazing improvements to the platform’s capability.”
The COVID-19 pandemic has been a catalyst for rapid growth for Lavatech, as legal firms have recognised the requirement to deliver an impressive client experience remotely.
Andrew Neville, investment director at Inflexion, continued:
“Now more than ever, consumers need reassurance from experts. Client satisfaction has never been so vital and inCase delivers a smart solution to this very real industry problem.
“The business benefits from insider knowledge of the sector and this, coupled with a whole host of exciting developments in the pipeline, demonstrates an opportunity for significant growth.”
Upcoming features include a payment facility and secure video conferencing.
Inflexion’s investment has also facilitated a valuable relationship between Lavatech and O’Neill Patient LLP – a leading B2B tech‐enabled provider of property and remortgage conveyancing services. Inflexion invested in the firm in July 2019 and it is set to become the biggest user of the inCase platform.
Throughout the deal, Lavatech was advised by Nick Wallis and Priyesh Dhana at Gerald Edelman and David Easdown and Ryan Tweedale from Knights Plc. Inflexion was supported by Alasdair Outhwaite and Rosie Spencer at DWF Law LLP and Daniel Wright of Deloitte provided Financial Due Diligence.
Internally, the app has freed up the solicitors’ time without reducing the standards of work. This means the clients that cannot use the app do not have to wait as long for an appointment with us. Essentially, inCase has benefited all clients, not just those who own a smartphone...Patrick O’Hare – Managing Partner, Paschal O’Hare Solicitors
There are many benefits to the app, including improved efficiency internally and streamlined communication – but by far the biggest benefit is the enhancement to our customer service.Rachel Stow – MD, Thorneycroft Solicitors
Our main priority is to provide the best client experience throughout what can be a stressful time – buying or selling a house. This app does all that and more!Adam Cheal - MD, Fletcher Longstaff
Here at Sweeney Miller we understand that moving house can be an unnerving prospect and one of life’s more stressful experiences, so we take every step we can to ensure our clients are happy and informed throughout the process. inCase is the perfect solution taking our customer service to the next level.Paul Miller - Managing Partner, Sweeney Miller Law
Integration with our case management system was essential to avoid driving up operational costs within the firm. In fact, these have lowered, with the automated messages we are now able to send clients, updating them on their case within a split second.Sucheet Amin – MD, Aequitas Legal
I was reassured to hear the Apps features worked within the SRA guidelines for client conduct and I felt even more confident about its suitability when I found it was originally developed for a practice with similar beliefs to my own.Bruce Hatton – MD, Hattons Solicitors