inCase Insight- Jake Powell

Posted November 14th, 2018 by inCase Web Team

inCase Insight: Jake Powell

This week we speak to Jake who joined inCase back in March as Directors’ Assistant. Jake is involved in many aspects of the inCase workload and contributes to integrations as well as managing our social media channels. Jake is also on the inCase Support team and works extremely hard managing tickets and communicating with our clients to ensure all of our clients have the best possible experience with inCase.  Jake also supports the Marketing department and has been instrumental in some of our earlier advertising campaigns.

Could you please tell us a bit about your previous experience?

My first foray into working life was as a referee for Manchester FA. I enjoyed it immensely and was lucky enough to be able to officiate several Manchester City academy fixtures at their new state-of-the-art facilities. I was also unlucky enough to be appointed at Old Trafford at the peak of my refereeing career! My role at inCase is my first real full time job but I have also spent time working in customer service and also did some odd jobs at a financial advisors’ office for a few months.

What is the greatest achievement of your career?

My greatest achievement is definitely the speed at which I’ve adapted to contributing to inCase integrations. The integrations team at inCase is fantastic and I love getting clients set up on their apps and being able to demonstrate the work that has been done. It is extremely rewarding to be able to show the clients what their time and money has built up to once we’ve completed an integration. Clients are always amazed by how we can take their existing Case Management Systems and build the inCase functions into it.

What are your ambitions for inCase?

I would love to be able to help inCase become a staple in the legal industry and I believe that this is more than feasible. The legal sector is becoming increasingly innovative and there is a real market for managing legal affairs from the things we all use every single day-smartphones and tablets! Our team are fantastic and have supported me to the maximum ever since the day I joined. I would say the sky is the limit but our team may just continue through the clouds if we get that far!

And finally, please could you share a quirky fact about yourself with us?

I cannot go away on holiday without beeping at the airports and being intensely scrutinized by security! I have a titanium plate holding my left thigh together (the result of major surgery when I was younger) and nobody ever seems to believe me that it’s just metalwork- maybe I look suspicious!

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