The year has started positively for the specialist legal mobile app developer, Lavatech Limited, having been shortlisted for two categories at this year’s Modern Claims Awards 2016.
Sucheet Amin, Founder and Managing Director of Lavatech Limited that turned the idea of a communication app into reality said, “inCase continues to break new ground in this space with continual reinvestment to ensure that the app provides the best user experience and management tool for law firms.”
The app, inCase, has been shortlisted for Innovation of the Year for breaking new ground in the delivery of services to clients. Also shortlisted for Technology Initiative of the Year, inCase was able to demonstrate a real-life case study of the impact within a personal injury practice.
Sucheet added, “the app has been shortlisted for numerous awards before and has won a couple but this year we are able to show real statistics of the impact of inCase. Reducing stationary overheads by 9% and client acquisition costs by 6% are clear indicators that inCase is not just a fancy piece of kit, it demonstrates real cost benefit savings.”
The award ceremony takes place on Thursday 28th April 2016 at New Dock Hall, Leeds.
Internally, the app has freed up the solicitors’ time without reducing the standards of work. This means the clients that cannot use the app do not have to wait as long for an appointment with us. Essentially, inCase has benefited all clients, not just those who own a smartphone...Patrick O’Hare – Managing Partner, Paschal O’Hare Solicitors
There are many benefits to the app, including improved efficiency internally and streamlined communication – but by far the biggest benefit is the enhancement to our customer service.Rachel Stow – MD, Thorneycroft Solicitors
Our main priority is to provide the best client experience throughout what can be a stressful time – buying or selling a house. This app does all that and more!Adam Cheal - MD, Fletcher Longstaff
Here at Sweeney Miller we understand that moving house can be an unnerving prospect and one of life’s more stressful experiences, so we take every step we can to ensure our clients are happy and informed throughout the process. inCase is the perfect solution taking our customer service to the next level.Paul Miller - Managing Partner, Sweeney Miller Law
Integration with our case management system was essential to avoid driving up operational costs within the firm. In fact, these have lowered, with the automated messages we are now able to send clients, updating them on their case within a split second.Sucheet Amin – MD, Aequitas Legal
I was reassured to hear the Apps features worked within the SRA guidelines for client conduct and I felt even more confident about its suitability when I found it was originally developed for a practice with similar beliefs to my own.Bruce Hatton – MD, Hattons Solicitors