A brand new version of an award-winning legal app now includes a revolutionary feature designed to further enhance its security, functionality and effectiveness; as well as ensuring greater convenience to adopting firms’ clients.
The latest version of inCase™, an app which enables personal injury solicitors to manage communications with clients entirely via their smartphone or tablet, now also provides clients with the means to remotely sign documents, entirely negating the requirement for an on-paper process. This latest development from inCase™, which also automatically stamps the date and time on the document and saves a copy of it to the client’s smartphone once they return it to their solicitor, has never been seen before and is a truly innovative use of technology in the legal sector.
Managing partner of personal injury firm Aequitas Legal and creator of inCase™, Sucheet Amin commented:
“One of the challenges with inCase™ was to find a way to send documents securely to clients’ smartphones, enable them to sign these in their own hand and return them to their solicitor.
“After months of research and development, users of inCase™ are now able to do just that. We have created a seamless process which is fast, easy and safe for both the firm and client.
“While digital signatures have been around for some time, no function has existed to enable clients to review documents on their mobile devices, and sign their own signature rather than a pre-selected font and send it back to their solicitor.”
Sucheet concluded: “The inCase™ app now offers a genuine full service communication tool for any law firm. Not only can clients receive and send messages or updates, as well as follow their personal injury claim on the unique tracking tool, they can now sign documents on the go. In a fixed fee regime imposed by LASPO, inCase™ really gives firms an edge when it comes to delivering their services both time and cost efficiently.”
Sucheet developed inCase™ in 2012 in order to improve solicitor and client communications throughout the course of personal injury claims in his firm, Aequitas Legal. Realising the benefits to both his business and clients, Sucheet launched inCase™ as a fully integrated mobile app for other personal injury firms in October 2013.
The app has since achieved far reaching success, with the technology being embraced by several high profile law firms across the UK, and picking up a number of industry accolades. Now entirely compatible with all of the major CMS’ in the UK and recently launched in its third iteration, inCase™ continues to lead the way in the delivery of legal technology across the post-LASPO personal injury landscape.
Internally, the app has freed up the solicitors’ time without reducing the standards of work. This means the clients that cannot use the app do not have to wait as long for an appointment with us. Essentially, inCase has benefited all clients, not just those who own a smartphone...Patrick O’Hare – Managing Partner, Paschal O’Hare Solicitors
There are many benefits to the app, including improved efficiency internally and streamlined communication – but by far the biggest benefit is the enhancement to our customer service.Rachel Stow – MD, Thorneycroft Solicitors
Our main priority is to provide the best client experience throughout what can be a stressful time – buying or selling a house. This app does all that and more!Adam Cheal - MD, Fletcher Longstaff
Here at Sweeney Miller we understand that moving house can be an unnerving prospect and one of life’s more stressful experiences, so we take every step we can to ensure our clients are happy and informed throughout the process. inCase is the perfect solution taking our customer service to the next level.Paul Miller - Managing Partner, Sweeney Miller Law
Integration with our case management system was essential to avoid driving up operational costs within the firm. In fact, these have lowered, with the automated messages we are now able to send clients, updating them on their case within a split second.Sucheet Amin – MD, Aequitas Legal
I was reassured to hear the Apps features worked within the SRA guidelines for client conduct and I felt even more confident about its suitability when I found it was originally developed for a practice with similar beliefs to my own.Bruce Hatton – MD, Hattons Solicitors